Shipping Information:

ONCE YOU PLACE A ORDER AND IT'S APPROVED, YOUR ORDER WILL BE PROCESSED. IT NORMALLY TAKES 2 BUSINESS DAY TO PROCESS AND SHIP ITEM OUT, DEPENDING ON YOUR LOCATION IT COULD TAKE UP TO 10 DAYS TO RECEIVE YOUR ITEM (if you are a international customer). BUT IF YOU HAVE ANY QUESTIONS PERTAINING YOUR ORDER FEEL FREE TO EMAIL OR CALL THE STORE (1-800-842-7861)

Refund: ALL REFUNDS MUST BE APPROVED AND IS LESS SHIPPING CHARGES.

Returns and Cancellation Policies: ALL RETURNS MUST BE PRE-APPROVED BY STORE MANAGER. ONCE APPROVED YOU WILL RECEIVE BY EMAIL OR FAX A PRE-PRINTED UPS SHIPPING LABEL TO ATTACH TO PACKAGE TO SHIP BACK TO US. AT NO CHARGE TO YOU THE CUSTOMER IF SHIPPED IN THE USA. IF ITEM IS SHIPPED OUT SIDE OF THE COUNTRY, YOU THE CUSTOMER IS RESPONSIBLE FOR SHIPPING.

international returns: all international returns/refunds is excluding shipping and there is a 30% restocking fee on international orders only

Exchange:

We know the hardiest thing to do is to buy clothing without knowing if it will fit. So we have implemented a no hassle exchange program: if you purchase something and it is not the correct size or the correct fit we will exchange it for a different size within 20 days of you receiving item (if the size you are requesting is available). We do require notification before any items is shipped back to us via phone or email.(if email please wait a response to your email before shipping item out)

Frequently Asked Questions:

Q. HOW DO I KNOW THAT THIS IS A TRUSTED SITE:

A. WE PREFER FOR OUR CUSTOMER TO USE PAYPAL WHEN CHECKING OUT PAYPAL WILL MAKE SURE YOU GET YOUR ITEMS OR REFUND YOUR TRANSACTION.

Q. I PLACED A ORDER HOW DO I TRACK IT

A. YOU SHOULD RECEIVE A EMAIL WITHIN 24 HOURS WITH A TRACKING NUMBER ONCE YOUR ORDER BEEN APPROVED, IF NOT PLEASE EMAIL US OR CALL 1-800-842-7861

Q: I just placed an order. How long before it will be shipped?

A: Generally speaking, if you order in the morning, we can ship your package later that day. If you order in the afternoon or evening, we won't be able to ship until the following day. There will be exceptions from time to time, but we do our best to ship all orders as quickly as possible. If your order is being billed and shipped to different addresses, we'll need 1-2 business days for processing before the order can be shipped. Please keep this in mind when selecting your delivery time frame. We do not ship or deliver packages on Saturday and Sunday. Weekend orders including Friday afternoon and evening will be processed on Monday.

Q: I already placed an order Can I change something?

A: We ship all orders as quickly as possible, so we are not always able to make changes to an order after it is placed. However, you are welcome to call us 1-800-842-7861 Q: What is PayPal? A : PayPal is a free service which allows you to send money as easily as sending an email. If you'd like to learn more about PayPal, or sign up for an account, please visit www.PayPal.com to get started. Or, if you already have a PayPal account, you're ready to place an order using our online checkout

Q: If I find a better price at another website

A: We believe you'll find the best selection and the best prices here at SHOWSTOPPERURBANWEAR. BUT IF YOU FIND THE SAME ITEM ON A DIFFERENT SITE LET US KNOW. WE GUARANTEE TO BEAT ALL ONLINE PRICE ON AUTHENTIC CLOTHING. IF FOR ANY REASON WE FEEL THE WEBSITE YOU FOUND ITEM ON FOR A LOWER PRICE IS NOT SELLING AUTHENTIC MERCHANDISE WE RESERVE THE RIGHT NOT TO PRICE MATCH OR BEAT THAT PRICE. (WE DO NOT PRICE MATCH ANY AUCTION SITES).

Q: Can I buy wholesale or in bulk

a: please contact the store 1-800-842-7861